Refund Policy

We gladly accept returns on full-priced items within 21 days of purchase, as long as the items are in their original condition.​

Returned items must be unworn, unused and in original condition with all packaging intact.

Your return must be lodged and returned within 21 days from the date of purchase.

Note: Please email info@yayholiday.store to log your return and start the process of return.

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Refunds to the original payment method are eligible on full-priced styles only.
Full-price items can be returned for a refund, credit note or exchange within 21 days of purchase. 

Final sale items are non-refundable and cannot be returned or exchanged, unless deemed faulty. Final sale items are marked as ‘final sale’ on the product page.

If your return does not comply with these conditions, your items will not be accepted for a return. Returns made after the 21-day return window will not be accepted.​

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Please note, all shipping costs associated with your order are non-refundable.